FAQ
t bazi FAQ — Answers to All Your Questions
From claiming a bonus and depositing money to live casino, mobile app and customer support — detailed answers to the most frequently asked questions about t bazi are compiled here. Whether you are playing for the first time or are a regular player, the sections below will be useful to you.
Table of Contents
Customer Support
Yes, t bazi's customer support team assists in both Bengali and English. This is set up with Bangladeshi players in mind, so you don't need to ask questions in English. Just write in Bengali on live chat and you'll get help.
t bazi's support is active seven days a week, twenty-four hours a day. Day or night, during a BPL match or not — you can reach out via live chat or email at any time. There are no fixed office hours.
Before contacting t bazi support, have your registered username or email address, a description of the issue, and where applicable the transaction reference number ready. Having a screenshot can speed up the resolution. This helps solve the problem much faster.
t bazi offers two support channels: live chat available on any page of the site, and email support. Live chat is most effective for urgent issues, while sending detailed matters by email allows for a clearer resolution.
For any questions about account verification, contact t bazi directly via live chat. The support team will let you know in Bengali what documents are required. If you need to send documents by email, support will guide you — do not send them anywhere on your own.
Playing on Mobile
If your connection drops during a slot or live game, t bazi generally saves the session state. When you log back in, you will see the result of the round you were in. If there is any issue, let live chat know — the support team will review the relevant logs and resolve it.
Yes, t bazi's website works fully on mobile browsers. You can play slots, live casino and sports betting directly from Chrome or Safari — no app installation needed. The t bazi App offers a more convenient experience if available, but all features are accessible in the browser.
If t bazi loads slowly on your phone's browser, first clear the cache and cookies. On Android Chrome: Settings → Privacy → Clear browsing data; on iOS Safari: Settings → Safari → Clear History and Website Data. Then restart the browser. This resolves the issue in most cases.
Both the Android (APK) and iOS versions of t bazi are available through official channels. Get the latest information about the t bazi APK and app from official sources. It is better not to download from third-party sites — there may be security risks.
t bazi runs well on modern Android and iOS devices. Android 8.0 or above and iOS 13 or above generally have no issues. On older devices, updating the browser usually does the job. Tablets are also fully supported.
Live Dealer Games
In Baccarat, you place a bet on one of three options: Player, Banker or Tie. The side whose card total is closest to 9 wins. 10, J, Q and K have a value of zero; Ace has a value of 1. In t bazi's live casino, trained dealers run the game on video stream, so you can watch and learn the whole process.
Yes, Teen Patti and Andar Bahar are available in the t bazi live casino section. In Teen Patti, you play against the dealer with a three-card hand; the highest-ranking hand wins. In Andar Bahar, a card is shown and you guess whether the next matching card will land on the Andar (left) or Bahar (right) side. Both are simple and fast-paced.
t bazi's live casino works fully on mobile browsers and the app. Keep a stable 4G or Wi-Fi connection for smooth live video streaming. If data saver mode is on, video quality may drop — keep it off. The screen appears larger in landscape mode.
Yes. In t bazi's live casino, trained dealers from top studios like Evolution, Pragmatic Play Live and Ezugi deal cards live in front of a camera. Each round is broadcast in real-time video, so there are no computer-generated elements in the results.
t bazi's live casino has separate tables for different budgets — from small bets to large bets. Each table's minimum and maximum limits are shown on screen before you enter. t bazi always gives you the option to choose the right table for your budget.
Welcome Bonus
Read the questions below to learn how to claim and use the t bazi welcome bonus correctly. Also visit the Terms and Conditions page for full details on bonus terms.
The wagering requirement for t bazi's welcome bonus is 10 times the bonus amount. Example: deposit ৳1,000 and you get a ৳2,000 bonus, giving a total balance of ৳3,000. Before withdrawing, you need to wager ৳2,000 × 10 = ৳20,000. This ৳20,000 is calculated on the bonus amount, not the deposit amount.
Slot games are generally the most effective for completing wagering requirements. Live casino and card games often count too, but the contribution rate may differ. For specific details, read t bazi's bonus terms and conditions or ask via live chat — they will tell you in Bengali how much each game counts.
Yes, t bazi's welcome bonus has an expiry period. If the wagering requirement is not met within the set time, the bonus may be cancelled. The number of days you have to use the bonus after receiving it is clearly stated in the terms — read it before claiming the bonus.
When you open a new account on t bazi and make your first deposit, a 200% welcome bonus is added automatically, up to a maximum of ৳20,000. The deposit amount must be at least ৳200. Check the current offers page or live chat to find out whether a promo code is needed to receive the bonus.
Yes. The t bazi welcome bonus is given up to a maximum of ৳20,000. Example: deposit ৳20,200 and at 200% the bonus is ৳20,000 (up to the cap), giving a total balance of ৳40,200. In this case the wagering will be ৳20,000 × 10 = ৳2,00,000. So plan your deposit with the bonus in mind.
How to Deposit Money
Depositing money on t bazi is straightforward. You can deposit via bKash, Nagad, Rocket, Upay and bank transfer. Log in to t bazi and choose your preferred method from the deposit page.
Log into your t bazi account, go to the deposit section and select bKash. Follow the instructions provided and make the payment through the bKash app or by dialling *247#. Save the transaction ID — it will be useful if there is an issue with support. Confirm that the payment was sent to the correct number.
Deposits to t bazi via Nagad are generally processed quickly. The balance should be added to your account right after the payment is completed. If there is a slight delay, wait a few minutes. If it still hasn't arrived after a long time, contact t bazi live chat with the Nagad transaction ID.
Detailed information about deposit fees on t bazi is clearly provided on the deposit page. Check the terms before making a payment. Your own mobile banking operator (such as bKash or Nagad) may charge their own transfer fee — that is not charged by t bazi.
The minimum deposit on t bazi for each method (bKash, Nagad, Rocket, Upay and bank transfer) is ৳200. If you send less than this, the deposit will not be processed. The minimum withdrawal amount is ৳500. t bazi is convenient for newcomers as you can start playing with a small budget.
Yes, t bazi also accepts deposits via bank transfer. Transfers are possible from major Bangladeshi banks including Dutch-Bangla Bank, BRAC Bank and Islami Bank. It is important to use the correct account details and reference number — read the instructions on the deposit page carefully.
Still have questions? Ask us directly
If the answers above did not solve your issue, t bazi's support team is available seven days a week, twenty-four hours a day. Support is available in both Bengali and English. Use live chat for quick resolution, and email for detailed matters.
24/7 Live Chat
Email Support
Support email: [email protected]