t bazi Privacy Policy

1 Definitions and Scope

This privacy policy ("Policy") sets out the terms governing the handling of personal information between the organisation operating the t bazi platform ("we", "us", or "t bazi") and registered members or visitors of the platform ("you" or "user").

This policy applies to the https://t-bazi.cam website, its Android and iOS applications, and any digital service associated with t bazi. By accessing the platform or opening an account, you will be considered to have accepted the terms of this policy.

1.1 Key Definitions

• Personal Information: Any information that can directly or indirectly identify a specific individual — for example: name, mobile number, email address, or national identity card details.
• Processing: Any operation performed on data — collection, storage, modification, retrieval, use, transmission, or deletion.
• Data Controller: t bazi, which determines the purposes and methods of data processing.
• Consent: The user's freely given, specific, and informed approval for data processing.

2 Data Collection

t bazi collects your information in the following ways. In each case, we collect only the information that is directly necessary to provide the service.

2.1 Information Provided at Registration

When creating an account, we collect:

• Full name (in Bengali or English)
• Mobile number (Bangladesh)
• Email address
• Date of birth (for age verification — registration is not accepted for those under 21)
• Preferred username and password

2.2 Identity Verification Information

During the account verification (KYC) process, details from a national identity card, passport, or birth registration certificate, as well as a selfie photo, may be requested. This data collection falls under mandatory financial protection regulations.

2.3 Financial Transaction Information

During deposits and withdrawals, the relevant mobile banking number (bKash, Nagad, Rocket, Upay) or bank account details are collected. t bazi never stores card or full bank account numbers.

2.4 Automatically Collected Information

Information collected automatically while using the platform includes:

• IP address and device identifier
• Browser type and version
• Operating system information
• Session duration and activity logs
• Page visits and click patterns
• Technical error reports

2.5 Information from Customer Support

When you contact us via live chat or email, the content of that conversation is stored, which helps us provide better service in the future.

3 Purposes of Data Use

t bazi uses the information collected only for the following legitimate purposes. No information is sold commercially to third parties.

3.1 Account Management and Identity Verification

Information is used to complete registration, keep the login process secure, verify identity, and prevent financial fraud. This also includes age verification to restrict access for those under 21.

3.2 Transaction Processing

Financial information is used to process deposit and withdrawal requests, maintain transaction history, and correctly apply bonuses and cashback.

3.3 Service Improvement

Collected data is used to analyse user preferences to personalise the gaming experience, identify technical issues on the platform, and plan new features.

3.4 Communication and Support

Contact information is used to send important account notifications, security alerts, promotional offers (only with consent), and to provide customer support.

3.5 Meeting Legal Obligations

Information may also be used to comply with financial regulations, identify suspicious transactions, and provide information to authorities as required by applicable law.

4 Data Storage and Security

4.1 Retention Period

Information is retained for the entire time an account is active and, after closure, for a set period due to legal obligations. Financial transaction records are generally kept for a longer period. Information is securely deleted when no longer needed.

4.2 Technical Security Measures

t bazi uses the following technologies to keep your information secure:

• SSL encryption — for all data transfers
• Data encryption — for stored sensitive information
• Firewall and intrusion detection systems
• Regular security audits
• Two-factor authentication (OTP)
• Restricted access policy — only authorised staff can view data

4.3 Password Protection

Your password is stored in encrypted hash form — t bazi never knows your actual password and has no need to. Customer support representatives will never ask you for your password.

4.4 Response to a Data Breach

If a security breach occurs and your information is at risk, we will notify you as quickly as possible and advise you on the necessary protective steps to take.

5 Sharing Data with Third Parties

t bazi may share information with selected third parties under strict conditions and for specific purposes. These parties may use the information only for the designated task, and for no other purpose.

5.1 Payment Processors

Information necessary to complete transactions is shared with mobile banking services such as bKash, Nagad, Rocket, and Upay, and with the relevant bank for bank transfers.

5.2 Gaming Software Providers

Game logs and session data may be shared with approved software providers for the operation of slots, live casino, and other games.

5.3 Legal Authorities

It is our legal responsibility to provide information to the relevant authorities when required by a valid legal order or investigation. In such cases, there may be no obligation to notify the user.

5.4 Fraud Prevention Services

Limited information may be shared with specialist cybersecurity service providers to ensure account security and prevent fraud.

6 Cookie Policy

The t bazi website and app use cookies and similar tracking technologies. Cookies are small text files stored on your device.

6.1 Types of Cookies and Their Use

• Essential Cookies: Required to maintain login sessions, ensure security, and operate the platform's core functions. These cannot be disabled.
• Functionality Cookies: Used to remember your preferences (such as language and notification settings).
• Analytics Cookies: Analyse usage patterns to understand which parts of the platform are used most.

6.2 Cookie Controls

You can manage cookies from your browser settings. However, disabling essential cookies may prevent you from using some features of the platform.

7 User Rights

As a t bazi user, you have the following rights over your personal information. Contact our support team to exercise these rights.

7.1 Right to Know

You may ask what information we have collected about you, why we collected it, and how we are using it. We are required to provide that information within a reasonable time.

7.2 Right to Correction

If your profile contains incorrect or outdated information, you may request a correction. In most cases, you can update your information yourself from the account settings.

7.3 Right to Deletion

In certain circumstances, you may request that your information be deleted. However, if there are legal obligations or active transaction records, it may not be possible to delete all information.

7.4 Right to Object to Processing

You may object to marketing communications or other optional processing. After receiving your request, that processing will be stopped within a set period.

7.5 Right to Withdraw Consent

Consent previously given for any consent-based processing may be withdrawn at any time. Processing that took place before the withdrawal of consent will remain valid.

8 Protection of Minors

The t bazi platform is strictly for those aged 21 and above. No information is knowingly collected from anyone under the age of 21.

Age is verified at registration, and identity documents may be requested if there is any doubt. If evidence is found that a minor's information has been collected, it will be deleted immediately and the associated account will be permanently closed.

If you suspect that a minor known to you has registered on this platform, please notify our customer support team immediately.

9 Policy Changes

t bazi reserves the right to update this privacy policy from time to time. Changes may be driven by technological improvements, expansion of services, or legal requirements.

9.1 Notification of Changes

For significant changes, a notification will be sent to the registered email address or displayed when logging into the platform. For minor changes, only the "Last Updated" date at the top of this page will be changed.

9.2 Meaning of Continued Use

Continuing to use the platform after an updated policy is published will be considered acceptance of the new policy. If you object to the new terms, stop using the platform and, if necessary, request that your account be closed.

For general information about t bazi, our operations and values, visit the About Us page.

10 Contact

If you have any questions about this privacy policy, any requests regarding your information, or any concerns you would like to raise, please contact us directly. The t bazi customer service team is available seven days a week, twenty-four hours a day to assist in both Bengali and English.

Visit our FAQ section for answers to common questions — it covers account, payment and security topics in detail.